Providing a quality product or service is a prerequisite for creating a sustainable business, and many manufacturing companies follow systems standards, namely those defined by International Organization for Standards (ISO), that lay out basic requirements to help achieve quality. But quality is easier to control and measure for a tangible product than for an intangible service. Yet, more and more service firms, such as translation firms, are acquiring ISO certification.

Chemical Patent WO0202055XY002 just arrived on the desk Mr. X at the law firm of X&X. Mr. X is anxious to read it and to find the information he is looking for, but it is written in Japanese. So the next step is to get it translated. Let’s hope Mr. X will send his important patent to a language translation firm with knowledgeable translators, editors, reviewers and proofreaders who will transform it into a beautifully well written, technically correct English version of the original.

http://www.reuters.com/article/idUSTRE63853K20100409

“What about translations…? What do you mean do I need a translator or interpreter…? Translation is no rocket science, heck my daughter is taking Spanish in high school she can translate anything, or I can even use a translation program on my computer rather than searching for a translator or translation company and best of all, it won’t cost me a penny.”